Flexible Weedmarihuana.eu refund and returns policy
At Weedmarihuana.eu, we strive to provide the best customer experience possible. If you are not entirely satisfied with your purchase, we’re here to help. Please read our Refund and Returns Policy below for information on how to initiate a return and receive a refund or replacement.
Eligibility for Returns
To be eligible for a return, please ensure that:
- The item(s) are in their original packaging and unused.
- The item(s) are returned within 30 days of the original purchase date.
- The item(s) are accompanied by the original receipt or proof of purchase.
Initiating a Return
To initiate a return, please follow these steps:
- Contact our customer support team within 7 days of receiving your order to notify us of the return request.
- Our team will provide you with further instructions and a return authorization number (RMA) if applicable.
- Securely package the item(s) in a suitable box to prevent damage during transit.
- Include the RMA number, if provided, along with your contact information and the reason for the return.
- Ship the package back to us using a trackable and insured shipping method.
Once we receive your returned item(s), our team will inspect them to ensure they meet the eligibility criteria mentioned above. If the return is approved, we will initiate the refund process.
- Refunds will be issued to the original payment method used for the purchase.
- Please allow up to 5 business days for the refund to be processed and reflected in your account.
If you received a defective or damaged item, we will be happy to replace it. Please contact our customer support team to arrange for a replacement.
If you have any further questions or require assistance regarding our Refund and Returns Policy, please don’t hesitate to contact our customer support team. We’re here to help you.